Virtual+Weather+Station+web+pages+are+not+updating

Problem
The Virtual Weather Station templates are not updating on my server.

Discussion
There are several reasons this can occur, from user setting errors to internet service provider issues.

Solution

 * 1) If both the jpeg files and the web pages (html files) are not updating, go to Step 7. If only the html files are not updating, go to Step 2.
 * 2) The most common issue is the user has modified the templates (htx files) and accidently removed the tags. This can occur if you modify the finished htm files and save them as the template files, overwriting the tags. To check this, select **Internet | HTML Settings** from the menubar. The files on the left hand side are the templates (htx) and the files on the right hand side are the finished (htm) files. Make sure that your update timer is set the checkboxes next to the htx files are on and select the **Update**button. Next, select the preview button. Do you see the current data? If not, go to Step 3, if the data is current, there is an FTP upload issue and go to Step 4.
 * 3) Using your web page editor, browse to the template (htx) file. Are the tags still present? If they have been overwritten, run the weather website builder again to recall the original templates. To launch the weather website builder, select Internet | Weather Website Builder from the menubar. Your troubleshooting is complete.
 * 4) If the htm files are current (Step 2), make sure they are being uploaded properly to your website. From the **HTML Settings Window**, select **Upload Files to the Internet** button**.** Make sure that the file locations on the left hand side of the **FTP Send** window are the same location as the HTML files in the **HTML Settings**window.
 * 5) If the file locations are the same, make sure the To Location (Server) in the FTP Send window are correct. If not, select the **Browse**button, and browse to the correct location on the server.
 * 6) If the file location on your server is correct, check each schedule to make sure they are correrct and select the **Upload Now** button. Did the files update on the server? If not, close these windows and proceed to the next step.
 * 7) Select **Help | Internet Status** and make sure the **Activate Internet Log** is checked. Open this file and scroll to the bottom and search for the error(s) in the FAQ search at the top left hand side of this page. If the error is not listed in the FAQs, email support@ambientweather.com for further support.