USB+Device+Stops+Communicating+to+Software

Problem
USB weather station device stops communicating to PC software

Discussion
This is a commonly reported problem with all USB based weather stations. If you have checked your connections, simply unplugging the connector from the computer and replugging it in will rectify the problem.

However, it is possible the USB port is locked up on the weather station console. To clear this issue, power down and up the console by removing all USB/AC/battery power.

Read the folllowig discussion to prevent this problem from occurring in the future.

Solution

 * 1) If you are connecting through a USB hub as opposed to direct USB connection, connect directly to eliminate issues with the hub.
 * 2) Turn off all screen saver applications, which can interrupt USB data.
 * 3) Turn off all power save options. To view your options, select the **Windows Control Panel**, **Power Options** and select **Never**for all of the power schemes. Select the Hibernate Tab and make sure the hibernate checkbox is unchecked.
 * 4) Turn off all USB power save features. Select the **Windows Control Panel**, **System**, **Hardware**, **Device Manager**, **Universal Serial Bus controllers**, and select the plus (**+**) sign to view all of the USB controllers. You should see several **USB Root Hub** entries. **Right click** on each entry (unless you know which one is correct), select **Properties**, and under the **Power Management tab**, **uncheck** the selection to **Allow the computer to turn off this device to save power**.
 * 5) Update your USB to serial communication drivers. Contact the USB to serial converter manufacturer and make sure you are running the latest drivers.
 * 6) Try a different USB to serial converter. Not all converters are created equal.